The Children's Crisis Response Center provides on site support, referrals and direct advocacy for Philadelphia families/caregivers of children and youth admitted to the Philadelphia Children’s Crisis Response Center at Germantown Hospital.  Program is located in Philadelphia.

The Family Empowerment Satisfaction Team with programs in Delaware and Montgomery counties ask parents, caregivers and youth about their experience with behavioral health services, with the goal of making services more family and youth driven.  Using the collective feedback about what worked and what can be improved.  FEST advocates with countires, providers and managed care organizations to help create services and supports that meet the needs of youth and their families.  |  FEST Publications  |  FEST Surveys  |

The PEAK Workshop series offered in Delaware County, a community-based model for educating and empowering parents/caregivers of children and youth with emotional and behavioral health challenges.  PEAK engages parents/caregivers in a dynamic educational process that equips them with the knowledge, skills, and resources to become their children’s most effective advocates.  The PEAK curriculum features presentations by professional human service providers from local child-serving systems; peer-to-peer discussions with family advocates and interactive discussions by participants.  

A 10-12 week workshop offered in Delaware, Montgomery and Philadelphia Counties which provides parenting skills education to parents with a mental health challenge so they can cope and interact effectively with their children in ways that promote their own recovery and dignity while also enhancing the safety and well-being of their children.  The curriculum educates participants about the three major developmental stages of childhood and addresses other topics such as anger management, self-care and wellness and parenting from a distance.  Parents are also encouraged to openly discuss their illness with their children and to build a comfort level that enables them to talk about their mental health issues in age-appropriate ways that contribute to understanding and trust in the parent-child relationship. 

PIN provides information, support, referrals for parents/caregivers to help them become the best advocate for their children.  Parent Advocates who have been through the experience themselves support families whose children have behavioral health challenges.  PIN also advocates locally and statewide influencing policy issues affecting children and youth who have emotional or behavioral health challenges.  Programs are located in Delaware, Philadelphia and Montgomery counties.  In Montgomery County the program is called Family Mentor and Advocacy Network.

Provides training and education services to family members and service providers. Family services include family consultation, family workshops, family problem-solving groups and a support group for adult daughters/sons and siblings of people with a mental health disorder. Services for providers include training related meeting standards for family inclusion and providing family education.  TEC is located in Philadelphia.  Click here for more information about our “Training and Education” services.